Posts Tagged ‘rogue brokers’

Ofgem sets out its vision for fairer treatment for small businesses

Monday, March 25th, 2013

Ofgem’s proposed new standards of conduct for how suppliers should treat Britain’s smallest businesses are due to come into force from this summer. These substantial reforms support action Ofgem is also taking on clearer contracts, back-billing and on new powers to tackle misselling to businesses. Ofgem will also be reviewing whether or not automatic rollover of contracts for businesses should be banned altogether.

The new enforceable standards will require suppliers to treat firms, which typically spend up to £10,000 per fuel on gas and electricity, in an honest, transparent and professional way. This will apply to when suppliers are billing, contracting with and switching customers.